With an extensive background spanning over 14 years in the restaurant industry, I am a dedicated and passionate Restaurant Manager skilled in creating a welcoming atmosphere for guests and leading high-performing teams. Throughout my career, I have successfully managed various facets of restaurant operations, including staff recruitment and retention, revenue growth, financial management, and the implementation of exemplary customer service standards.
My journey began with my hands-on experience in various roles within the restaurant sector, allowing me to cultivate a profound understanding of front-of-house and back-of-house operations. Over the years, I have advanced to management positions, where my focus has shifted towards strategic leadership and operational excellence. I have an unwavering commitment to enriching the dining experience for guests, often resulting in positive online reviews, increased customer loyalty, and consistent repeat business.
In my previous roles, I have been responsible for efficiently managing large teams, conducting extensive staff training programs, and instilling a strong work ethic and team spirit. My leadership style emphasizes empowerment and mentorship, ensuring that each team member feels valued and invested in the restaurant's success. I believe that a cohesive team is fundamental to delivering top-notch service and achieving operational goals.
I possess a strong acumen for financial management, demonstrated by my capability to manage budgets, optimize operating costs, and maximize profitability. I am well-versed in inventory control and vendor negotiations, having implemented systems that streamline processes, reduce waste, and improve overall efficiency. Furthermore, I stay attuned to industry trends, allowing me to adapt menus to meet evolving customer preferences and dietary needs, thus ensuring sustained interest and excitement around our offerings.
In pursuing my next career challenge, I am eager to align myself with a progressive restaurant that values innovation and excellence. My objective is to not only enhance operational functionality but also to cultivate a team-oriented environment that inspires passion and creativity among staff. I aim to leverage my extensive experience in the restaurant business to foster a culture of continuous improvement, aiming for consistent recognition as a top dining destination within the community.
I seek to contribute with my expertise in enhancing guest satisfaction, driving sales growth, and developing effective marketing strategies. My goal is to establish a positive and memorable dining experience that will resonate with patrons and secure the restaurant's standing in a competitive market. As I continue my professional journey, I look forward to bringing my operational strengths, passion for hospitality, and commitment to excellence to a new and exciting restaurant endeavor.
2024 - Present (1 Year)
Plaza Hotel L.L.C., Oman
2023 - 2024 (1 Year)
Stave Hospitality (Shilp Wellness Suites & Spa), India
Pre-Opening2022 - 2023 (1 Year)
Afoozo Private Limited, India
Promoted To Pune Region2020 - 2022 (2 Years)
Afoozo Private Limited, India
* Oversee daily operations of a restaurant: casual dining, with seating for 70 pax guests and a staff of 12. br* Spearhead staff recruitment, training, and performance evaluations, resulting in a 85% increase in employee retention and productivity. br* Develop and implement marketing strategies that boost brand visibility and contribute to a 7% increase in year-over-year sales. br* Monitor food and labor costs, creating actionable plans that led to a 40% reduction in operating expenses while maintaining quality standards. br* Enhance customer service protocols that increased positive reviews and guest loyalty, achieving an online on platforms like Google. br* Collaborate with chefs and vendors to curate seasonal menu offerings, incorporating customer feedback and dietary trends.2018 - 2020 (2 Years)
Anantara The Palm Dubai Resort, India
2015 - 2018 (3 Years)
Sofitel Dubai The Palm, India
2013 - 2015 (2 Years)
Manchester United cafe bar, India
2011 - 2013 (2 Years)
Retreat Hotel convention centre, India