Hotel Management graduate with 12 years of professional experience in Human Resources, Training and Guest Experience Management with reputable and iconic brands (Burj Al Arab (The World’s Most Luxurious Hotel), Jumeirah Beach Hotel, Taj Hotels and Resorts, Ferrari World Abu Dhabi, Jumeirah Emirates Towers and Millennium Hotels and Resorts). Proficient at leading teams, building employee and organisational excellence for brands by driving and embeddingwsqeedd People strategy, developing hotel’s leadership capabilities by efficient and effective training’s, continuous improvement, process reengineering, financial planning, maintaining the structural flow of the department and business. Possess excellent interpersonal, communication and organisational skills with proven abilities in team management, training, customer relationship management, budgeting and planning