Haroon Rashid Cover Letter
Dear Recruiter,
With a proven track record in hotel management and a comprehensive background in front office operations, I believe I am well-suited for this role.
In my most recent position as Front Office Manager at Al Khoory Courtyard Hotel, I have honed my skills in supporting, training, and supervising front office staff. I have successfully managed guest relations, handled complaints, and implemented strategies to enhance customer satisfaction. Additionally, my responsibilities included scheduling staff shifts, managing HR-related tasks, and preparing monthly management reports on various aspects of front office operations.
My experience extends to high-profile projects such as the Expo Village (Expo 2020 Dubai), where I served as the Assistant Front Office Manager. In this role, I played a crucial part in ensuring the efficient operation of front office activities for a 2100-keys, 15-tower project. I have a proven ability to develop and implement policies, train, and manage subordinates, and contribute to the preparation and management of budgets.
My tenure as Duty Manager/Night Manager at La Verda Suites and Villas, Dubai Marina, further solidified my expertise in troubleshooting emergencies, coordinating with various departments, and maintaining high standards of service. I consistently contributed to improving guest service and operational efficiency, earning recognition for my efforts.
With a bachelor’s degree in Hotel & Restaurant Management, I have a strong educational foundation complemented by practical achievements. I was awarded the gold medal for achieving the top position in my 2012 batch and received accolades for winning the best project award at the university level.
My diverse computing skills, including proficiency in Microsoft Office, Fidelio Hotel systems, and knowledge of various guest feedback systems, make me adept at handling modern hotel management tools.
I am confident that my leadership, motivation, and discipline, combined with my linguistic abilities in English, Urdu, Hindi, Punjabi, and moderate Arabic, will make me a valuable addition to your team.
Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the needs of establishment. I am available for an interview at your earliest convenience.
Sincerely,
Haroon Rashid
+971 56 797 6420
Dubai,UAE.