I am a highly experienced and professional hotelier, currently working as a Sales and Reservation Agent at The Dubai EDITION in Dubai. Prior to this, I served as a Reservation and Revenue Specialist at Residence Inn by Marriott Sheikh Zayed Road, Dubai, and held various positions at Marriott International CEC in Gurgaon, India, where I excelled as a Luxury Sales and Cluster Reservation Agent. Additionally, I gained valuable experience as a Front Office Associate at Asia Best Resort in India.

With a strong focus on reservations and revenue management, I possess a comprehensive skill set that includes expertise in email and call handling, as well as maintaining excellent guest relations. I am proficient in utilizing industry-standard systems such as OPERA, MARSHA, EMPOWER, and IDS, which have enhanced my ability to efficiently manage operations and deliver exceptional service.

In terms of education, I hold a Bachelor's degree in Hotel Management (BHMCT), having completed a rigorous four-year program that provided me with a solid foundation in hospitality management principles and practices.